Online Programs Support

Employment Position

Online Programs Coordinator

Click here to apply »

About Tara Mandala

Tara Mandala is a vibrant international Buddhist Community with groups around the world. It was established in 1993 by Lama Tsultrim Allione and her late husband, David Petit, to foster the development of innate wisdom for the benefit of all beings.  The hub of the Tara Mandala community is the 700-acre dharma center in Pagosa Springs, Colorado. Through the center, its online programs and the Global Sangha, Tara Mandala offers a complete path of meditation practice, study, and deep retreat in the tradition of Vajrayana Buddhism. Tara Mandala is dedicated to bringing people to realization through Buddhist teachings. Tara Mandala is committed to fostering a welcoming atmosphere for all people to explore the teachings of the Buddha, and we are committed to cultivating a community that values diversity and inclusion.

 “Tara Mandala was created to bring people together to support each other, practice, and do retreat in order to reach realization. The second purpose of Tara Mandala is to be a temenos for the emergence of the sacred feminine, through the lens of Vajrayana, leading to the balance of genuine partnership between the masculine and feminine in our world.” – Lama Tsultrim Allione

Tara Mandala seeks candidates who are familiar with and live by Buddhist principles, including the 5 precepts and the 10 virtuous actions.  We strive to have an open heart, cultivate compassion and empathy for others whether co-workers, visitors, or retreatants.  We are here to serve the Dharma first and foremost.

Tara Mandala Leadership Values can be reviewed here

 

Job Summary

The Programs Coordinator will assist in the delivery of online programs. This entails all aspects of development and  execution, and on-screen moderation of  live webcasts. The Programs Coordinator will act as a Zoom session moderator for these programs to ensure a professional presentation and will coordinate with teachers in advance to both support the teacher and ensure the program content meets our standards. The Programs Coordinator will also assist with use and maintenance of programs-related content in platforms such as LearnDash, Retreat Guru, Mighty Networks, and others. The Programs Coordinator reports to the Programs Manager on a daily basis, and Programs Director overall.

The work-hour load per week for this position is program-based. This means that some weeks the number of hours may be up to 35-40 hours based on the specific needs of the program. There may be weeks when no programs are taking place and the number of work hours may be 20-25 hours associated with attending regular weekly meetings and fulfilling the routine administrative requirements in relation to the associated programs, as well as participating in planning meetings for upcoming programs. In addition, overtime may be required to fulfill this role on a week-by-week basis. Overtime must be approved in advance.  

The Programs Director and/or Programs Manager will be responsible for scheduling hours week to week for this position. To fulfill this position, the Programs Coordinator must have consistent and reliable high-speed internet connection with speeds of at least 5Mbps/5Mbps (upload/download),  access to a personal computer, a suitable space for on-screen moderation, and the willingness to acquire equipment if needed to improve sound and video quality.

This position may be remote or working from Tara Mandala’s Retreat Center located in Pagosa Springs, Colorado. It would include room and board on-site if the residential option is chosen. Starting pay for this position ranges from $15-18 per hour but does vary depending on which option is chosen as far as remote or on-site. We also offer benefits such as Paid Time Off and opportunity to attend select retreats at Tara Mandala.

The Ideal Programs Coordinator:

  • Must have a regular and committed meditation practice. 
  • Dedicated Buddhist practice; strong connection to the lineages at Tara Mandala and/or Vajrayana Buddhism preferred.
  • Have excitement about being part of emerging Dharma in the West.
  • Strong understanding and demonstrated ability to work in an organization professionally while upholding Buddhist values and conduct.
  • Must uphold Tara Mandala Leadership Values and Code of Conduct, and acts as a role model.

 

Essential Job Duties & Areas of Responsibility

  • Meets with the Programs Team weekly to review assignments and prepare coordination and implementation of upcoming online programs.
  • Works varying days and times, based on the schedules of online programs.
  • Schedules Zoom prep calls with teachers in advance of a program to both support the teacher and ensure their video quality, sound, and background meet Tara Mandala standards. 
  • Maintains communication and supports participants via email while an online program is being delivered.
  • Provides input and assessment of improvements needed to program execution.
  • Collaborates with the programs team in the maintenance and use of Zoom accounts to conduct upcoming programs.
  • On weeks and days BEFORE start day of an assigned online program:
    • Maintains direct communication with teacher(s), teacher assistant(s), translator(s), and other relevant support and program staff.
    • Creates Zoom links for online programs.
    • Uploads content to LearnDash or Retreat Guru in preparation for the start of a program.
    • Prepares and sends preliminary communication to participants.
  •  DURING an assigned online program:
    • Moderates all sessions (with the possible exception of practice sessions), providing a brief pre-scripted Dana Talk presentation.
    • Maintains a log throughout the unfolding of teaching sessions for the purpose of editing post-session.
    • Tracks teacher hours for all sessions associated with the program. 
    • Updates the designated online program platform with any new material mentioned in teaching sessions and notifies participants..
  • AFTER an assigned online program concludes:
    • Communicates to Programs Manager any additional resources or requests made by teacher and/or participants that can be included in post-program follow up email. 
    • Collects participant feedback and sends the spreadsheet to the Programs Manager for review. 

 

Required Education, Skills & Competencies

  • High school degree minimum, preferred to hold a college degree.
  • Proficient with Website tools such as Zoom, Retreat Guru, LearnDash (or similar learning management platform), Google Suite, and Mighty Networks. Knowledge and use of WordPress and basic html code is a plus.
  • Ability to work under pressure, multitask, and meet competing deadlines.
  • Excellent command of English (spoken and written) and good communication skills.
  • Comfortable speaking and addressing an audience with ease and with the capacity to be spontaneous when needed.
  • Self-motivated, responsible, and able to work independently.
  • Extremely well-organized and an exceptional eye for detail.
  • Willingness and capacity to learn new software and other online platforms as needed.
  • Previous on-the-job experience with another similar organization.
  • Exceptional customer service and hospitality experience, including knowing how to diffuse tense situations with members or retreatants.
  • Ability to respond quickly and skillfully to problems during a program and coordinate with team members during an emergency.
  • Outgoing and able to communicate clearly, confidently, and warmly on a screen.
  • Team player that is level-headed, flexible, and compassionate.
  • Must be able to be in front of a computer for extended periods of time.
  • Highly developed interpersonal skills, including the ability to hear and appreciate other points of view, including those of a diverse and cross-cultural nature.
  • Highly organized and resourceful with ability to prioritize, problem solve, and take initiative. 
  • High level of dependability, integrity, and honesty.
  • Must be able to maintain confidentiality in regard to customers’ information and other sensitive matters.

 

For residential positions:  Tara Mandala’s Residential Agreement, including Code of Conduct is available for review here.

 

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time as needed by the organization.

Tara Mandala is an equal opportunity employer and seeks diversity with respect to race, religion, ethnicity, culture, gender, age, sexual orientation, and physical abilities.

 

Click here to apply »